Refund Returns Policy

Welcome to Cuatoro’s Refund Returns Policy page. We understand how important it is to shop with confidence when purchasing royal children clothing. Our Refund Returns Policy is designed to be clear, fair, and customer-friendly to ensure your satisfaction.

Refund Returns Policy – 30-Day Guarantee

Our Refund Returns Policy offers a 30-day guarantee starting from the delivery date. If you are not fully satisfied with your purchase, you can return eligible items within 30 days for a refund or exchange. Items must be unused, in original packaging, and with tags attached.

How to Request a Return Under Our Refund Returns Policy

To initiate a return or exchange, please contact our support team by emailing support@cuatoro.com or calling +1 305 239 9680. Provide your order number and details of the item(s) to be returned. We will guide you through the process promptly.

Return Shipping & Handling

Customers are responsible for return shipping costs unless the return is due to defective or incorrect items. We recommend using a trackable shipping method to protect your return shipment. Return shipping costs are non-refundable.

Exchanges and Refunds

We accept exchanges for different sizes or styles as part of our Refund Returns Policy. Once we receive and inspect the returned product, refunds will be processed within 5–10 business days to your original payment method, excluding shipping fees.

Items Not Eligible for Return

• Final sale or clearance items
• Customized or personalized products
• Gift cards
• Items returned after 30 days from delivery

Damaged or Incorrect Items

If you receive damaged or incorrect items, please notify us within 7 days with photos. We will cover all return shipping costs and provide a replacement or full refund as soon as possible.

Learn More About Our Royal Children Clothing

Explore our royal children clothing collection to find elegant and comfortable apparel for your little ones.

Additional Resources

For more information on consumer rights and refund policies, visit the Which? Consumer Rights website.

Contact Our Support Team

If you have any questions about our Refund Returns Policy or need assistance with your order, please contact us:

• Email: support@cuatoro.com
• Phone: +1 305 239 9680
• Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)