Shipping Policy

Effective Date: July 22, 2025

Overview of Our Shipping Policy

At Cuatoro, our shipping policy is designed to offer you fast, secure, and dependable delivery of our elegant British style kids apparel. We strive to ensure your shopping experience is seamless from order to doorstep.

Shipping Methods and Delivery Times

• Standard Shipping: Estimated delivery within 5-10 business days.
• Express Shipping: Faster delivery within 2-4 business days.
• International Shipping: Delivery times vary depending on destination, usually within 7-21 business days.

Order Processing and Handling

Orders are processed promptly within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day. Our shipping terms ensure that your package is carefully prepared and dispatched quickly.

Shipping Costs

Shipping fees are calculated based on order weight, size, and delivery location, and are clearly displayed during checkout. Occasionally, we offer promotions such as free standard shipping on qualifying orders. Please check our website for current offers.

Tracking Your Shipment

After your order is shipped, you will receive a confirmation email containing tracking details. This allows you to monitor your package in real time until it arrives.

Shipping Restrictions

We ship to most locations worldwide. However, certain remote or restricted areas may not be serviceable. If your address falls within such a region, we will notify you as soon as possible.

Lost or Damaged Packages

If your shipment is lost or arrives damaged, please contact us immediately at support@cuatoro.com. We will work with our carriers to resolve the issue or provide a replacement in line with our refund and returns policy.

Contact Us

If you have any questions about our shipping policy or need assistance, please reach out:

• Email: support@cuatoro.com
• Phone: +1 305 239 9680